Contact Information

The Torched Leaf

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How to Contact Us

If you have questions about your subscription, an order, shipping, or our policies, you may contact us using the information below.

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Customer Support Email

📧 support@thetorchedleaf.com

This is the primary and preferred method of contact.

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Response Time

We strive to respond to all customer inquiries within 1–2 business days, excluding weekends and holidays.

During periods of high volume (such as monthly shipping windows), response times may vary slightly.

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Mailing Address

The Torched Leaf
Sheepdog Investments LLC
Smithfield, Virginia, United States

(Full address available upon request or on invoices as required.)

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Important Notes

• The Torched Leaf operates as an online subscription service

• We do not offer in-person retail sales

• Customer support is provided electronically

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Age Restriction Notice

Tobacco products are intended for adults 21 years of age or older.
By contacting us regarding an order, you confirm you meet the minimum legal age requirement.